Privacy Policy

Photos and text you submit

When you make a video, the photos and text you submit are uploaded to our storage and sent to our AI video provider, SeeAPI, to generate it. Photos you select are kept in your browser until you submit them, including for up to one hour if you are sent to sign in. Finished videos are listed in your account.

The account, billing and provider sections below describe the platform facilities; availability depends on which services the site owner enables.

How long we keep your photos

• Automatic deletion after 7 days. Photos you upload are stored in our Cloudflare R2 bucket only so the video can be made. Each photo is deleted automatically 7 days after it is stored; Cloudflare usually completes the removal within about a day after that. Uploading the identical image again within those 7 days reuses the stored copy and does not extend the period.
• Earlier deletion on request. Email support@airapvideo.design from your account email and we will delete your uploaded photos within 7 days and confirm by email.
• Before you submit. Photos you select stay in your browser and are not uploaded until you submit. If you are sent to sign in first, they are kept in your browser for up to one hour.
• At SeeAPI. To generate the video, SeeAPI downloads the photo from its link. How long SeeAPI keeps the photos it receives and the finished videos it hosts is governed by SeeAPI's own policies, not by us. Your account lists finished videos through those links.

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns. We use Microsoft Clarity to understand this through heatmaps and session replays (clicks, scrolls and mouse movement); Clarity masks text you type into forms, and its data is handled under the Microsoft Privacy Statement.
3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
4. Cookies — Small data files stored on your device to remember preferences and improve your experience.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

Airapvideo.design (RapAI) is operated by Tom Lai, who is responsible for the processing of your personal data described in this policy.

For privacy questions, access or deletion requests, contact support@airapvideo.design.

Storage, generation and reports

Uploaded images are stored in Cloudflare R2 for up to 7 days (see "How long we keep your photos" above) and supplied to SeeAPI through accessible image URLs for generation. Anyone who has such a URL may access its content; do not upload confidential material. For the available model information, see our AI Technology Disclosure. We process information submitted in support and content reports to investigate and respond; send only what is necessary.